Realme 13 - Defected mobile phone sold

Mai **/oct/**** ko Rohit electronics new Gandhi chowk shahdol se khareedi thi..realme ** *g ..usko jb mai use krne lagi wo mbl ek din theek chala...chalane me utna shi ni lg raha tha par mujhe laga ki shyad m jada soch ri hu ....par doosre din wo mbl hang krne laga ..to mayne ye baat apne ek friend ko batai aur uske saath shop gai ..waha Rohit electronics waalo ne bola ki aap service centre jao...service me jaane k baad wo mbl chk kiye aur thodi deer me wo ek report jysa bana kr diye ki mbl me koi issue ni hai mbl bilkul theek hai...phir wo bole next time proof lekr aana agr aapko mbl khrab lag raha to....ek weak me hi mai kaafi saare video banai mbl k hang hone ki .shop waalo k paas jaakr unko dikhai mere friend ne bhi complain ki thi..kyuki Mai jada aana jaana ni kr paati hu kuch reasons ki wjh se ...proof dikhane k baad Rohit electronics bs chakkar lagwa rahe hai..aaj do mahine aur ** din ho chuke hai lagbhag * mahine (**/oct/** se **/Jan/**) se chakkar kaat rahe hai...aur bht pareshan ho gaye hai....aur shop walo ka khena h aapko Jo krte Bane aap krlo..hamare paas bs aakhri raasta consumer right hi hai..please help kriye..