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Nokia - Defected Mobile

harishsv filed complaint against Nokia on Jul 16, 2019

I bought the device at a mobile store LOT in Vijayawada and I came back to Bangalore. I found the device is full of defects like Sudden Network Drop, Microphone not working properly, charging takes * hrs to complete, battery coming *-* hrs only, the display suddenly changing to yellow and suddenly restarting. I went to a service center for fixing them. They took for a week and told that all the issues are resolved, except screen replacement. But, I didn't see that the problem was fixed. Whenever I contact them they are telling that there is no stock. When I consult other customer care centers they are asking **** for screen replacement. But there is no damage on the phone to reject the warranty for replacing my screen. Still, all the issues are there.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Nokia

35

Total Complaints

10

Total Resolved

28.57%

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