The Laali Group Hotel Queen Darjeeling - Defamation and harrasment by The laali groupHotel Queen Darjeeling

We checked in the hotel and waited * hrs for our food. Ordered pav bhaji and got poha. The manager started arguing that poha and pav bhaji is same. Extremely slow service. Was waiting for more than an hr but still didn't get food. Worse rooms. Gotta jump over the comode to reach the bathing area. Charging sockets dont work neither does tv. You gotta wait for an hr for them to recharge so that you can watch tv. After I wrote this complain, they called me and threatened about killing me and my family. When I came down for checkout, they harassed me and abused me in front of the front desk counter in front of all guests. They even said they will throw my brother off the roof and physically threatened us with a stick. They even said they should have charged us extra and showered us with cuss words.