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Go First Airline - Deduction for flight

Anitha Rajkumar filed complaint against Go First Airline on Jan 17, 2022

We booked a round trip from Chennai to Andaman (Air India) and Andaman to Chennai (Go first).
But unfortunately, Andaman has closed the tourism. And we have no other option other than cancelling the flights.
After explaining the situation, Air India has accepted to come up with exception and make it as a open ticket.
But Go first is not at all understanding the situation and deducting more than three fourth of the amount. It's a huge loss for me.
Even in dream I've never thought that my first ever flight experience will be something horrific like this. This is my hard earned money and help me get it back.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Go First Airline

44

Total Complaints

22

Total Resolved

50.00%

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