love tale - damaged product and no response from the seller

vinoth anand filed complaint against love tale on Jul 20, 2022

i have ordered a photo frame on **-Jul-**** in love_tale._ (insta page) which was owned by Naja from calicut (mobile no : **********) .
Have requested to deliver the courier before **th July but received the product and on **th July with damaged product - glass broken and pictures were damaged. Informed Naja through whatsapp but after that she is not picking up the call and replying to my message and mail.

Need refund for my order and also its seller responsibility to reply to the customer but instead she is ignoring and deleting the comments in Instagram when asked about the response

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

love tale

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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