Philips 1 5 L Silver Electric Kettle 1800 W - Damage Product

Hi

My contact number **********/**********

I bought Philips HD**** *.* L Silver Electric Kettle (**** W) With the order no *********** from Paytm

I have Received the item on ** Jan **** but it was in Damaged Condition

I have sent the Photo and all the details since ** Jan ****

They told in Seven working days replacement will be done since then no response

It always says in process

I have complained Several times and all the time send the photo but no response and when they respond they say you will get a response in priority base , I need my money back.

They provide the Seller detail which was fake as email address bounce and Phone not in Services

I Request many times for refund as I was not happy with Services provided by Paytm

It is Delay, Delay what is the point of getting Replacement

I need my money back

I fed up chasing them send many message on online web but no respond but very bad experience i have to go back as lives abroad i just bought for my mother hoping to get at least refund money so that i can get from market before go very bad experiences buying online so i decided to take these complaint through your channel and hope to get justices and money back .

Waiting for your reply

Jaswant S Barad