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Home > Complaints > Damage Defective product

Rashmiwala Warp Weft Pvt Ltd - Damage Defective product

Dr Sowjanya H filed complaint against Rashmiwala Warp Weft Pvt Ltd on Jul 25, 2025

Ordered a saree (Order ID: #MYS***** from MysorePattu.com on *th June **** for an amount of Rs. ****/-. Upon delivery on **th June ****, I found the product was damaged/defective, with visible tear, stains, weaving faults. I immediately contacted customer support, shared photographs, and requested a return and full refund. However, my request was denied without valid reason, violating my consumer rights under the Consumer Protection Act, ****. While on a call, company executive misbehaved with me & harassing me that they will not refund any amount & i can proceed with legal complaint saying they are unshaken and cannot do anything. Its been a month & i have been behind them following up for my hard earned money. I am a professional doctor & this is taking my time away from valuable service. I seek urgent resolution by accepting the return of the damaged saree and processing a full refund, along with compensation for the inconvenience caused.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Rashmiwala Warp Weft Pvt Ltd

1

Total Complaints

0

Total Resolved

0.00%

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