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Indiabulls Dhani Loan - Customer Care Harassment

Eklavya Raja Gill filed complaint against Indiabulls Dhani Loan on Feb 25, 2022

I have subscribed for Dhani One freedom Card on **-**-**** as they have told me these are only one time processing charges for Rs ***** per month or Rs **** per day . After i used my one day limit of Rs **** on **-**-**** i have paid my first emi Rs**** on **-**-****. But they are asking me to subscribe again in February with Rs**** + emi Rs****. I have already paid my emi Rs**** on **-**-**** on call with dhani representative as he guided not to pay subscriptions charges. But still Dhani customer care payment department is continuously calling and harassing me to pay subscription charges and emi. Please help me they are calling several times a day i have already provided all details with account statement to dhani helpline. But still getting calls * to * time a day.

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Complaint Status

Resolution Demanded:

Apology letter from company

Indiabulls Dhani Loan

18

Total Complaints

4

Total Resolved

22.22%

Consumer Satisfaction

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