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No broker technologies - Credit card fraud transaction

Kulsoom Raza Beg filed complaint against No broker technologies on Feb 5, 2025

I had received a call from someone claiming to be axis bank official. They already knew my credit card number and it's validity. They said there were some service charges applicable on my credit card to remove them I'll have to share the OTP and that they are recording the call. It just sounded very genuine.

And I shared the otp. An amount of ***** was deducted twice from my credit card. I immediately complained to the bank and got the card blocked. Later on the same dayI even filed a complaint on the cybercrime portal. I requested bank for reversal of transaction or to request a chargeback.

But within * days I got a reply from the bank stating that I'm fully liable to pay the entire
amount and that they are closing the complaint even when I had reported so early.

The merchant name is showing as no broker technologies bengaluru.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

No broker technologies

3

Total Complaints

2

Total Resolved

66.67%

Consumer Satisfaction

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