My Captain - Course cancellation request not completed denial for a refund
Aishwariya Parab filed complaint against My Captain on Jul 16, 2024
I opted for the UI/UX course through MyCaptain in May’** with EMI option to pay off the course. However, due to change in my circumstances I requested for a cancellation in June which they rejected and denied refund stating that the course fees can’t be refunded. I called the customer care and the agent asked to send email as the team is not available on call. I did not get any reply from the team on email. I sent a cancellation request again in July and yet no reply.
There is no support from the team in understanding my situation. I have not been able to attend the course at all in the past * months and yet I have to pay for it. This is utterly disappointing and stressful for me as I am in a tough situation.
Can the MyCaptain team take this into consideration and reach out to me to approve my humble request? I’m in a difficult situation and I would really appreciate your support.
Best Regards.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
somvanshi nidhi prashant on Nov 27, 2024
My Captain – Refund not received Open
I purchased the my captain course, it was messaged in my clg grp, I thought it was from college, so I purchased it, later the teacher said it was not from clg , So I tried to contact them about refund, and email als...
Nidhi Bavage on Jul 22, 2023
My Captain – Sanctioned EMI in name checking EMI Eligibility Open
I recently enquired this course from My captain one of their employe mariya go in touch with me were as they asked for my document which I felt unnecessary but I still shared as they sounded authentic post that they...