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Airtel Postpaid - Connection Barred

Himanshu Aggarwal filed complaint against Airtel Postpaid on Sep 10, 2018

I have * connections of Airtel and From last * months Airtel comapny is making us fool. On **th of everymonth they barred my both the connections without any reason and when I call them regarding this all representatives tell me a different story. Some say that my internet pack is not activated and other one says that its’s activated. Everytime they tell me to wait for **-** hours but without solving my problem they close the problem. I visited the store also and got my both sims replaced but still I am facing the same issue. On **th of everymonth my phone services are started (because of new billing cycle) One week of everymonth I am unable to use my phone (No internet, No calls, No SMS) but still I am paying the bill of that whole week. They are not redy to help me regarding this issue and are not even making chages in my bill.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Airtel Postpaid

9

Total Complaints

3

Total Resolved

33.33%

Consumer Satisfaction

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