moongoodness - Complaint under the Consumer Protection Act for NonDelivery of Order ID
Hetal Patel filed complaint against moongoodness on Nov 26, 2025
Respected Sir/Madam,
I, Hetal Patel, residing at Ahmedabad, wish to file a complaint against Moongoodness for non-delivery of goods and deficiency in service.
Details of the Complaint:
Order ID: ******
Order Date: *nd April ****
Registered Email: het.hetalpatel****@gmail.com
Amount Paid: ₹*,***.**
Issue: The ordered item has not been delivered despite repeated follow-ups through phone calls. The company has failed to provide the product or any valid update.
Relief Sought: I request a full refund of ₹*,***.**, along with compensation for mental harassment and inconvenience caused.
Prayer:
I request the Hon’ble Commission to kindly direct the opposite party to:
Process a full refund immediately.
Provide compensation for delay and harassment.
Pay the litigation cost as applicable.
I am enclosing copies of the order confirmation, payment proof, and communication attempts for your reference.
Thank you.
Yours sincerely,
Hetal Patel
Email: het.hetalpatel****@gmail.com
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