V Mart esplanade - Complaint Regarding No Refund Policy
Prashansa Mondal filed complaint against V Mart esplanade on Sep 2, 2025
Today, I purchased a pair of pants, but after trying them, I found that they are too big. Unfortunately, my correct size was not available in the store.
When I contacted your customer care team, I was informed that there is a strict “No Refund” policy. I feel disappointed because I was unable to find my correct size and now I am left with an item I cannot use.
I kindly request that you reconsider this policy in my case and provide a refund or another suitable resolution. I have been a loyal customer, and I hope this matter can be resolved fairly.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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