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Zupee Ludo Supreme - Complaint Regarding Misleading Practices and Financial Loss

Sandeep Mahala filed complaint against Zupee Ludo Supreme on Oct 15, 2024

I am writing to file a formal complaint about the significant financial losses I have experienced while using your platform. Initially, I had taken a loan of ₹**,*** to play on Zupee, which led to my first losses. Recently, I took an additional loan of ₹**,*** to continue playing, as your platform offered a ₹*** bonus and encouraged me to play gold games continuously. In total, I have now lost ₹**,***.

These losses have put me in serious financial distress, and I believe the constant encouragement and incentives provided by Zupee are unethical. The tactics used to promote continued play, including unsolicited bonuses, have significantly impacted my financial well-being. What was meant to be a gaming platform for entertainment has resulted in substantial debt, and I feel that Zupee’s practices are manipulative and predatory.

I request that Zupee investigate this issue and provide appropriate compensation for the financial harm caused. If I do not receive a satisfactory resolution, I will escalate this complaint to consumer protection authorities and seek legal recourse for the misleading and unethical practices used by your platform.

I trust that you will take this matter seriously and provide a prompt response.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Zupee Ludo Supreme

11

Total Complaints

5

Total Resolved

45.45%

Consumer Satisfaction

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