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Kolkata Soccer Souls Football Academy - Complaint Against Kolkata Soccer Souls Football Academy Unfair Practices Retaliation Kiaan Pal

Sumanta Pal filed complaint against Kolkata Soccer Souls Football Academy on Nov 30, 2025

I am writing to bring to your attention a serious concern regarding unfair practices by Kolkata Soccer Soul Football Academy (Mr. Arijit Chatterjee - **********, where my child, Kiaan Pal (age * yrs), has been enrolled for football training for the last * years.

Issues:
*. The academy has over ** students with * non-certified coaches and keeps children idle most of the time.
*. Despite mutiple complaints, they abruptly removed Kiaan without notice/refund.
*. No admission documents (receipt, terms, policies) were provided.
*. This retaliatory removal violates consumer rights (Consumer Protection Act, ****).

Reliefs Sought:
- Immediate reinstatement of Kiaan without extra fees.
- Compensation of ₹**,*** for distress.
- Directives to reduce batch size (max ** students/coach), ensure training, and issue receipts.
- Refund of unused fees.

Attachments:
- Screenshots of complaints.
- Payment proofs.
- This complaint whatsapp.

I request urgent intervention, inquiry, and action against the academy for violating sports academy norms and consumer rights. Awaiting your acknowledgment and resolution within ** days.

Thank you for your attention.

Yours sincerely,
Sumanta Pal
Parent of Kiaan Pal
email: ngsmaa@gmail.com

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Complaint Status

Resolution Demanded:

Apology letter from company

Kolkata Soccer Souls Football Academy

1

Total Complaints

0

Total Resolved

0.00%

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