Kolkata Soccer Souls Football Academy - Complaint Against Kolkata Soccer Souls Football Academy Unfair Practices Retaliation Kiaan Pal
Sumanta Pal filed complaint against Kolkata Soccer Souls Football Academy on Nov 30, 2025
I am writing to bring to your attention a serious concern regarding unfair practices by Kolkata Soccer Soul Football Academy (Mr. Arijit Chatterjee - **********, where my child, Kiaan Pal (age * yrs), has been enrolled for football training for the last * years.
Issues:
*. The academy has over ** students with * non-certified coaches and keeps children idle most of the time.
*. Despite mutiple complaints, they abruptly removed Kiaan without notice/refund.
*. No admission documents (receipt, terms, policies) were provided.
*. This retaliatory removal violates consumer rights (Consumer Protection Act, ****).
Reliefs Sought:
- Immediate reinstatement of Kiaan without extra fees.
- Compensation of ₹**,*** for distress.
- Directives to reduce batch size (max ** students/coach), ensure training, and issue receipts.
- Refund of unused fees.
Attachments:
- Screenshots of complaints.
- Payment proofs.
- This complaint whatsapp.
I request urgent intervention, inquiry, and action against the academy for violating sports academy norms and consumer rights. Awaiting your acknowledgment and resolution within ** days.
Thank you for your attention.
Yours sincerely,
Sumanta Pal
Parent of Kiaan Pal
email: ngsmaa@gmail.com
Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.