Rapido bike - Complaining about bike rider

First thing he is not wearing mask still i kept yes in rapido app that he is wearing mask.secondly he is not wearing helmet and not following traffic rules he is using wrong routes and caught to camera also that u can check in e challan.I did one mistake i kept wrong address that is the only mistake i have done and i said app itself calculate the money he said no it will not show its a badcow company.actually i have to pay ** he asked me to pay ** i paid ** still he is talking very rude and i said i will complain about this he said they cant do anything to me fo whatever u want.i want respect to the customers.please donot take these kind of people amd make customers discomfort.At last he said go i also said you go he came to me and on full fire