Club Mahindra Holidays Blue Membership - Club Mahindra Membership
VINEETH V M filed complaint against Club Mahindra Holidays Blue Membership on Sep 3, 2021
I have taken Club Mahindra membership and during the membership registration, the employee from sales team told me that i can cancel the membership if i am not satisfied with the complimentary stay that they provide.
I went for the complimentary stay, but i was not satisfied. They have given a hotel room in one of their partnership property and it was just same as any hotel room.
Because of this experience i requested the cancellation of my membership and refund. Then one of the employee from their customer retention team called me and said they will provide another complementary stay in their own resort. I opted for the same and they didn't come back even after multiple follow-ups. Sep-**** i came to know that my account has been cancelled and when i contacted customer care they informed that they will not process the refund.
I need to register a complaint against club Mahindra and get the refund of the amount paid along with the compensation for the time and mental stress that i suffered during this period.
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