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SBI General Insurance - Claim not process from SBI general

Ajay prasad filed complaint against SBI General Insurance on Aug 19, 2022

My father did insurance from SBI General **/**/**** and now father is no more with us and he died due to kidney failure and when we raise claim. Through SBI GENERAL they are not responding now we are taking follow up from last * months all related docs already submitted but it’s still pending and when we accelerate this to higher department like GRO the same thing happen on daily basis we are calling to coustmer care and asking for this they are only telling that you will get revert soon. Please help us on this.
Claim I’d: CL-*******
Insurance certificate number: ****************
Proposers Name : Ganesh Prasad
Insurance policy number: *******-****-**
Our contact number: **********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

SBI General Insurance

9

Total Complaints

4

Total Resolved

44.44%

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