Rohan Khanna filed complaint against Travolook Www Travolook In on Mar 1, 2022
I used Travolook to book flight tickets because of their low rates + promises of further discounts using preferred payment gateways. To be honest, I was fooled by them and their business seems borderline scam.
I booked a ticket which was then cancelled by them within ** minutes. I was told I will get a refund in *-* working days, but it has been * weeks and I am still waiting. They keep making fake excuses and keep asking for more time. At one point, they told me that their payment gateway (Freecharge) has rejected the payment refund. So, to call their bluff I raised a formal complaint with the Grievance Officer of Freecharge. It was clear they were lying so I got another email stating they will reinitiate the payment and I will receive it within *-* working days. Now a week later, I get an email asking for another *-* working days.
This seems like a trend with this company. Please don't go on their positive reviews, they have been posed by the employees, contractors, agents, etc. of the company themselves to fool the people. So many people have complained about this issue. Not sure of their exact processes and intentions, but I will not be surprised if I get to know that they would pocket the refunds of people who don’t follow-up with them or use the collective funds for short-term investments or they refund money in their own wallet to ensure you use their services again.
Whatever your reasons, please DO NOT use their services
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Your Booking is Cancelled with travolook.in : REF********* Your booking is Cancelled due to fare expiration. Please contact our customer support at ****-***-**** or send us an email at support@travolook.in and one...
Travel ticket booking cancelled from their side. But, that haven't processed the refund yet for around * months
Booked flight ticket from Mumbai to Bangalore on **th May ****, but due to some technical issue the ticket was not booked and an amount of ***** was deducted from my account. I spoke to the customer care so many ...
I booked a ticket in Jun **** and it got cancelled due to fare raise. They are not giving by refund as I have taken multiple follow ups and they say every time same thing it will get reflect in *-* days.
This is the complaint of one website which is making money. Please stop this everyday **** of people are cheated. In my case I have booked a ticket from Bangalore to Mumbai on **th June ****, in the name of Sudhir...