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Sun Direct Dth - cheating in recharge

Haniyur V S Moorthy filed complaint against Sun Direct Dth on May 3, 2023

Dear sir, I am a senior citizen, aged **, partially disabled, retired. I had * sun direct connections. Due to frequent injustice in their recharge procedures and also uninformed channel packs, I stopped using * connections and currently using one. Recently I recharged that one connection * days before due date. Instead of calculating the month properly, the sun direct reduced * days and gave next renewal date. Due date was **/*/****, but I recharged *n **th, and they calculated from **/* and gave next renewal date on **/*, reduced * days.. I sent one Email to the concerned, and I received a call from Customer care, assuring me that they will add *days more. But they didn't. This happened before also.
Furthermore, they are changing channels without information, adding and mixing all unwanted channels, charging more during next renewal

I wish to add further, that some of the sun direct serial films telecasted during evenings are very much degrading women folk, and the families who watch have each and every chance to float men are superiors and women have no respect at all, no meaning for equality.
For your kind information and further needed action. Thanking you
HVSmoorthy

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Sun Direct Dth

22

Total Complaints

17

Total Resolved

77.27%

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