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Hero Motocorp - Cheated by hero motocorp

Mohd Khasim uddin filed complaint against Hero Motocorp on Jul 19, 2019

I purchased mestro bike * years back. Right from purchase time, it has a problem with starting. I visit asked about the problem he said no need to engine warranty is five years. Now the engine fails. When I visited he said services lapse due to that warranty not cover. While purchasing they clearly not defined terms and conditions in the middle of road ** km from town engine fail. I push bike nearly ** km it’s caused spinal disk problem. I regularly visiting the hospital for treatment bike is with the showroom.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Hero Motocorp

18

Total Complaints

9

Total Resolved

50.00%

Consumer Satisfaction

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