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Jook deal Com - Cheap Quality Wrong order delivered

Pooja Gupta filed complaint against Jook deal Com on Nov 26, 2019

I had placed an order of Lehenga Choli LC*** from your website Juke Deal. My order was Black lehenga choli with Golden Dupatta. The order was placed by me on **th Nov'** @ *pm. Order no ******.
I received the order on **rd Nov'** & i was shocked to see what I had received. It was completely different then what I had ordered for. I received a semi stitched Anarkali Dress Pink color. I paid cash of Rs. **** to the delivery boy..
Also, I tried connecting a number ********** which i got from google website for customer service. He told me my money will be refunded. through google pay But for that he would need some account details. I was ok getting my refund through NEFT as well. But to my surprise he started asking me for account details like UPI id , last * digits of my card no, some OTP & other details. Where i stopped him & told him you cannot ask these details for refund. He hung up on me & since then not answering my calls.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Jook deal Com

3

Total Complaints

2

Total Resolved

66.67%

Consumer Satisfaction

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Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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