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KERUAS - Cheap product delivered and not refunding in bank account

Adila filed complaint against KERUAS on Aug 27, 2020

I ordered a kurta set from the site KERUAS on **/*/** which was delivered to me after * weeks. The package contained a very cheap item which looked completely different from the descriptions and pictures in the site. So I asked for returning the product and refund. But the message I got back was that I have to courier the item to their address and refund will only be given in their wallet. Also, they have fake comments about the items in the site which is misleading.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

KERUAS

2

Total Complaints

2

Total Resolved

100.00%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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Rashmi on Sep 13, 2021

Keruas – Fraud dresses deliveryClosed

Very cheap Products delivered. Very different from the advertisement and what I had ordered for and paid for. I am very upset.