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Home > Complaints > Chat closed without resolving the issue

Urban Dog - Chat closed without resolving the issue

Debrup Choudhury filed complaint against Urban Dog on May 1, 2023

I have ordered a boxer of size XL worth ***.** from Urban Dog through Myntra.
I have got the order with a packaging showing the Size as XL.
When I opened my item, the size in the boxer was M.
I asked Myntra help centre to return/replace the item and mentioned that the package tag is showing XL size.
Then when I was about to further inform that the product size as attached with the product itself was showing 'M', Myntra closed my chat as issues resolved.
I was about to send Myntra all detailed photos to show that but without waiting for that Myntra closed my chat.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Urban Dog

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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