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Ola Cab Ola Money - Charging amount even if we paid cash for rides

Satya filed complaint against Ola Cab Ola Money on Jun 1, 2022

I Have Paid Cash For Two Rides. They Did Not Consider Cash Payment And Put Payment Pending In Ola Postpaid Account Which I Did Not Choose. They Have Been Sending Reminders Through Calls/Messages That I Am Due And Harassing Me. I Contacted OLA Customer Care, But They Said They Cannot Help As Ride Was A Month Ago And Asked Me To Pay The Money. That Is Frustrating And Serious Offense. Atlast i paid *** rupees on **th may to stop this harrassment

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Ola Cab Ola Money

24

Total Complaints

8

Total Resolved

33.33%

Consumer Satisfaction

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