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Miniso - Charges for paper Carry Bag

Karishma Chandok filed complaint against Miniso on Aug 25, 2019

I have purchased items for ****₹ and they have charge extra **₹for paper carry bag,
I have asked them , I will not carry the things in my hands. And cashier told it is our company policy and Told her kindly give me the small bag as I dont required the bigger one but she refused.
I was shook as they have not mentioned any where in the store that carry your own bag or bags are chargeable.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Miniso

9

Total Complaints

3

Total Resolved

33.33%

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