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Uber Eats - Charged for cancelled food order

Anjan Kumar filed complaint against Uber Eats on Nov 18, 2019

Hi,

I placed order in uber eats with order id: ***B* on ** sept ****.

I am checking status continously and order also picked. As soon as order picked, suddenly i could see order cancelled. I dont know why its cancelled. I tried a lot calling customer care but no reponse and wrote a mail about, they simply closed my conversation stating that i cancelled the order. I asked for proof of saying that i cancelled the order,then no response.

Please help in getting refund to me.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Uber Eats

37

Total Complaints

17

Total Resolved

45.95%

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