Loading...
Swarnim Baser filed complaint against Antilog Vacations on Jan 16, 2018
Recently I had a trip to Dubai, I booked some activities from Antilog vacations, one of the activities was 'Dhow cruise dinner' on "Marina" which was clearly mentioned in the confirmation mail.
I paid a higher amount of dinner at "Marina" but at the time of sending voucher they cheated and sent me travel vouchers for dinner at "Creek" which was a cheaper option, I immediately called my booking manager and informed about the mistake and he assured me that he would correct it but in actual He stopped responding after that and when I reached Dubai, I had to pay an extra amount to have dinner at the "Marina", I have an email acknowledgement of the same.
On their website they promise "***% refund" in case of any problem but they are not even ready to refund what i paid in extra.
So poor customer service, now they are not even responding.
I have all the mails with me, still they tried to cover up by cheating!
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
For the Egypt trip with my family, I booked the trip through Antilog Vacations. They took money for Le Meridien Giza which is a * Star Hotel and a superior property and gave me Mercure which is a * star and poor pro...
The main concerns are sub standard service compounded by fraud and cheating. Following are the problems faced while booking * independent bookings(myself and my parents) by Ms. Deepshikha Bhagchi :- *. Repeate...