mitu filed complaint against meesho on May 7, 2023
HI I had bought * kurta from your shopping site. ordered on **/* delivered on **/* order id ************_*, ************, ************, ************. while checking return and exchange option on **/** it was displaying as "return exchange order available till ** may" (Screenshot taken and attached) but while trying to return on ** may that is today suddenly the option changed displaying as return not available. when customer care was contacted Mr Rohit told me that return is available till seven days. and now it cannot be returned . now i am in a fix because the kurtas are short for me i need to return it . if the policy is for seven days only why the app was displaying return till * may . Please help me in returning the pieces . i had even paid more to choose the full return option.
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