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Cashify.com - Cashify Business approach and engineer behaviour

Ashish mishra filed complaint against Cashify.com on Nov 29, 2020

wanted to sell LG W** Pro purchased on Sep,* **** with * months extended warranty from RESQ. Cashify quoted as **** but when his engineer came he told **** as he shown scratched which was barely visible but when this matter brought to the notice of Cashify they told its Major Scratches and end up tarnishing my image by saying I did not select properly even if scratches are light and barely visible at the bottom of the back screen. the team there was a major scratch and dents. they say there are Dents when such things are not present when physically inspected by a person who came to collect.
Engineer's approach to taking the mobile was not satisfactory, he said since LG re-sale is very very less we are reluctant to buy it like this with a higher rate.

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Cashify.com

9

Total Complaints

5

Total Resolved

55.56%

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