Happyeasygo - CaseId RE Refund escalation urgent Order ID pathetic pathetic pathetic waste sucking blood of custo

Ajish filed complaint against Happyeasygo on Oct 29, 2021

refund request for Order ID: ******************. PNR: TS*JHE
rom july * iam behind this. What kind of customer service is this ?
i got refund of *** instead ****

I called customer service about ** calls and they said the system generated the wrong refund amount
emailed the about *** times same (copy paste emails) today also i got email allow us time giving time more than *** days???????

What the hell is happening???

I have marked to the CEO OF happy easy go sir
could you ask them what is going on ???tell them that don't do copy paste emails without reading the emails. Please provide me with a solution for this...

I have all the call recordings and emails that i have did if you want i can provide that as well how frustrating it is think from customer end in this pandemic situation

** calls *** emails still copy paste emails

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Happyeasygo

Total Complaints

Total Resolved

43.18%

Consumer Satisfaction

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