Carrier Ac - Carrier service Centre is a Cheater

RAHUL MITTAL filed complaint against Carrier Ac on Jul 7, 2021

I have a Carrier Split AC. It stopped cooling, so I complained to customers service.
A guy visited and told Its Out of Gas, so he charged gas refilling Rs ****.
After * days aain cooling stopped, we complained again.
The same guy Krishna from Carrier service centre visited our place and said the indoor coil has leakage and can not be repaired, new coil is Rs ****. WE said, if coil was leaking why did he refilled the gas and charges us Rs ****. He had no answer, but than said that you get the coil replaced from outside and we will come and fill gas free of cost as for gas refilling , the guarantee is or * months.
Now when we have got the coil replaced from outside, carrier people are saying they can't come and refill the gas and will not refund the money charged earlier. pathetic

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Carrier Ac

Total Complaints

Total Resolved

55.56%

Consumer Satisfaction

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