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Paytm Payments Bank Limited - Card swap machine rental and security amount fraud

VIRAT PATHAK filed complaint against Paytm Payments Bank Limited on Feb 8, 2020

On referrral subscribed swap machine @rs ***per month in Nov from Paytm Payments Bank. It was communicated that **** is security amount which is refundable on machine return by the Paytm service boy.
Now Paytm cust care persons are saying that only Rs **** is refundable.
Secondly machine was disconnected on **th Jan but Feb month rental also deducted.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Paytm Payments Bank Limited

3

Total Complaints

1

Total Resolved

33.33%

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