Ramani Auto Pvt Ltd - Car dealer delaying refund
Leo CJ filed complaint against Ramani Auto Pvt Ltd on Jan 17, 2024
I booked a Citroen C* car with Ramani Auto Pvt Ltd, Chennai by paying an amount of Rs.*,**,***/-. When I went to inspect the car after the PDI test, I found the car is * months old. So I outrightly rejected and informed not to proceed further. Since I liked C* model and its specs, I gave an option to the dealer to provide either a new car, Nov-Dec'** model or to refund the money. The dealer agreed and informed they will check whether they can get a new car. In the meantime, I also filed a complaint with the car manufacturer Citroen. Citroen promised to take action. But even after *-* days of my complaint being registered and many calls to both parties, they finally said they don't have a new car and they will refund the total money paid within three working days. Now its been close to two weeks and even now I don't see the money being credited into my account. Also, day before yesterday their sales manager made a false claim that they have already deposited the cheque into the bank and money not seen being credited into my account.
I have the proof of the amount paid and also all the telephonic conversations with the dealer being recorded.
Thousands of customers like you have trusted Voxya to resolve their issues

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.