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Zee 5 App - Cancellation of the subscription

Parvathi Venugopal filed complaint against Zee 5 App on Jun 13, 2026

When I tried to purchase the package they failed my payment and I wasn't able to access any content for * hours on **/**/****. I raised ticket through their customer service page and no one contacted my althought they mention that they'll get back to me within ** hours. Initially I took subscription for this number ********** and it was failed at their end. So I thought I would get a refund for the same and took another subscription using this mobile number: **********. I need a refund on this as I did a plan on another number of mine.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zee 5 App

21

Total Complaints

13

Total Resolved

61.90%

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