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Ritesh singh filed complaint against Happyeasygo on Nov 20, 2018
I have booked the ticket on ** November **** for **st November ****,from delhi to Mumbai by happyeasygo website, ticket has been confirmed, money has been deducted from my account then * days later i got a mail that your ticket has been cancelled due to dynamic fare changes i didn’t receive any text message on our registered number regarding this now if book a new ticket we have to pay **k aprox for the same one then what is the benefit of booking a ticket in advance and on top of that when i called their customer service, they hung on me twice while talking and straight away they said ,they can’t do anything and giving us a stupid excuse that price has been changed after i booked the ticket, customer executive named nupur, other guy spoke to us rudely due to this irresponsible behaviour of these people I am about to lose my business meeting and yes I have to pay thrice for flight. Now i want the refund plus compensation for my professional as well as mental loss.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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