Aquasure Amaze RO UV UF MTDS - Call Log not attended
G Soma Sekhar filed complaint against Aquasure Amaze RO UV UF MTDS on Jul 28, 2021
I logged a call ********** on July **th for motor issue which was in warranty, Service engineer came on **th July and misconnected the inlet pipe and left.
Due to this the whole unit stop working. And whenever I call service engineer, he is not lifting my call.
I called Customer Care ********** on **th July and reported this issue, and raised another complaint -********** to track this issue.
Customer Care keep on saying the below statement from **th July to till date, but none of the service engineer has visited or fixed the issue.
• “Escalated to higher authority and the incident kept on top priority.”
• “Service engineer with be attending ASAS”
I am purchasing water from outside spending Rs*** per day, I need compensation of Rs **** which was spend for ** days due to negligent behavior of Aquaguard.
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