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Bajaj Finserv - By SMS marketing I got changed to 0 Emi toEmi by an sms link that to reduce Emi for low cost but it

Shaik mohammed azam filed complaint against Bajaj Finserv on Jan 5, 2021

I got a message to reduce the EMI amount for one product but bajaj finserv change the EMI and made us to pay for other product, i will update the evidence that I got message right after the detail explanation

I buy a product OPPO F** PRO (Rs.*****) with full insurance of (Rs.****) by choosing bajaj finserv *% intrest the details are ***DPFGJ****** - OPPO F** PRO
***DFSGJ****** - INSURANCE FOR PHONE
The total loan amount for *months is Rs.***** of Rs.**** emi

So after the message that I get to reduce Emi amount with More installment I thought for another product
TCL TV - ****CDGL****** which is Rs.***** with insurance - ****VSGL****** of Rs.****
For this I pay Rs.**** emi
When I get messages totally to reduce Emi I choose tho reduce for this but I got reduce Emi for my smart phone which i started to pay already and Emi of Rs.**** for the first month got deducted,
Unusually forced to pay of Rs.**** I'm paying extra by the bajaj finserv sms link
So I request VOXYA to claim the amount which I will be going to loose and make bajaj finserv to regularize my loan from EMI LITE to *% emi


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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Bajaj Finserv

58

Total Complaints

18

Total Resolved

31.03%

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