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Home > Complaints > Bus services and reservations issue

GDRTC - Bus services and reservations issue

Parmar Manisha filed complaint against GDRTC on Oct 27, 2025

Dear GSRTC Team,
I am writing to express my disappointment with the transportation service I experienced today.
I had booked a ticket from Harij to Ranip for the **:** PM bus, vehicle number GJ-**-Z-****. However, upon boarding, the conductor informed me that there were no reservations available on this bus, stating it was being used as an extra service. As a result, he issued me a ticket only from Harij to Chanasma.
This caused significant inconvenience and confusion. I kindly request you to look into this matter and clarify why my reservation was not honored, and ensure such issues do not occur in the future.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

GDRTC

1

Total Complaints

0

Total Resolved

0.00%

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