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Mohammad Razan filed complaint against Burius store on Jun 9, 2026
Complaint Details
I ordered a *-piece clothing set for ₹*** (Cash on Delivery) from Burius Store after seeing an advertisement on Instagram. The product delivered was not the item advertised or ordered. When I opened the package, I found used sarees instead of the *-piece set I had purchased.
This is a case of wrong product delivery and misleading advertising. I paid ₹*** and did not receive the product I ordered.
Order ID: ********
Relief Requested:
*. Full refund of ₹***, or
*. Delivery of the correct product as advertised.
Evidence Available:
- Screenshot of the Instagram advertisement
- Order confirmation/details
- Photos and/or video of the package and incorrect product received
I request immediate action to resolve this issue.
Name: Zainuddin
Mobile Number: ____________________
Date of Delivery: **/**/****
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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