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Mohammad Razan filed complaint against Burius store on Jun 9, 2026
Complaint Details
I ordered a *-piece clothing set for ₹*** (Cash on Delivery) from Burius Store after seeing an advertisement on Instagram. The product delivered was not the item advertised or ordered. When I opened the package, I found used sarees instead of the *-piece set I had purchased.
This is a case of wrong product delivery and misleading advertising. I paid ₹*** and did not receive the product I ordered.
Order ID: ********
Relief Requested:
*. Full refund of ₹***, or
*. Delivery of the correct product as advertised.
Evidence Available:
- Screenshot of the Instagram advertisement
- Order confirmation/details
- Photos and/or video of the package and incorrect product received
I request immediate action to resolve this issue.
Name: Zainuddin
Mobile Number: ____________________
Date of Delivery: **/**/****
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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