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Home > Complaints > BROKEN ITEM RECEIVED

KARLAA FLAMES - BROKEN ITEM RECEIVED

JAI BOHRA filed complaint against KARLAA FLAMES on Jan 7, 2025

I HAD PLACED ORDER ON DECEMBER **, **** AND HAD NOT RECEIVED THE ORDER AND IT GOT SHIPPED BACK TO THE KARLAA SAYING CUSTOMER REJECTED IT, ON RAISING COMPLAINT ** TIMES THEY TOLD ME TO PAY SHIPPING TO GET THE ORDER BACK AND THEY SHALL SEND THE ORDER. FINALLY, ORDER GOT DELIVERED ON DECMEBER **, ****. HOWEVER, IT HAD BROKEN FUEL BOTTLE FOR WHICH I HAD PAID. NOW THEY ARE NOT RESPONDING TO ANY MAIL OR CHAT. ORDER ID #KF******

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

KARLAA FLAMES

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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