Interiors By Surya - Breach of Contract
Pavan Kumar filed complaint against Interiors By Surya on Mar 2, 2026
The Complainant engaged the services of the Opposite Party (OP) for an interior design project for the property located at NBR Towers, JubileeHills on **/**/****.
Financial Transaction: On **/**/****, the Complainant paid an advance amount of ₹*,**,***/- to the OP via Bank Transfer as per the mutually agreed quote.
Unreasonable Delay: Despite a lapse of ** months from the date of payment, the OP has failed to commence/complete the work. There has been zero progress on-site, despite repeated follow-ups via phone and WhatsApp.
Unfair Trade Practice: After ** months of inaction, the OP sent a communication on [Date of his recent email] refusing to honor the original quote and demanding an escalated price of ₹**,**,***/- or a significantly reduced scope of work.
Breach of Trust: The OP is using market fluctuations—caused by their own professional delay—as a tool to extort more money from the Complainant.
Failure to Refund: A Final Notice was served to the OP on **-Feb-**** demanding a refund within * days. The OP has failed to refund the amount as of today, March *, ****.
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