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TVS - Bought a Scooter which is faulty TVS Ntorq 125

Noel Jose filed complaint against TVS on Jul 13, 2021

I had purchased TVS Ntorq *** race edition on **/**/****. Within a year, the battery complaint had started which is still ongoing. I have taken the scooter from the service center (from the place I purchased) (Preetham Motors) atleast * times regarding the same issue. Battery was replaced with a new one and still I experience the same issue. I am an IT employee who needs to report to work on a daily basis and my total dependence is on my scooter to travel. Since this has become a big issue, I strongly feel that this time an action is to be taken. Despite being to the service station * times, the manager and the technicians states "battery was down, no more complaints will re-occur" All the time.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

TVS

13

Total Complaints

6

Total Resolved

46.15%

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