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HP Gas - Booking was not made

Sowndarya filed complaint against HP Gas on Nov 6, 2019

I tried booking hp gas cylinder and chose payment options as UPI and made payment via Google play, i accepted when the request was received for the payment. Now, booking was not made and I have no clue of where the amount from my account.
Can anyone help me with this

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

HP Gas

20

Total Complaints

12

Total Resolved

60.00%

Consumer Satisfaction

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