Goibib Website - Booking ID Amount not refunded
Paramita Chandra filed complaint against Goibib Website on Sep 18, 2020
Booking ID: N*EZJMF*J
My Kolkata- Bangalore - Srinagar, Indigo flight dated **rd May ****, got cancelled due to country wise lock down situation. In May ****, Indigo refunded the complete booking amount to Goibibo as I booked ticket through Goibibo Website.
Since then I am chasing Goibibo for refund of the amount which suppose to be credited in my original mode of payment but till date they have not yet refunded the amount.
I have attached the Snapshot of Goibibo APP, where it mentioned that the refund had been initiated and the amount (INR ***** ) would be reflected in account (Citi Credit Card ****) by **st August ****, which did not happen so far (**th September).
I logged a complain in their official complain register portal (# Ref. RES*******) on *rd September **** at **:** PM IST but till date there is no response.
Almost **/** times tweeted from my Tweeter Account @PulakRoy_ccu but they did not took any action.
I would like to request you to look into the matter, they are simple cheated many consumers like me.
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