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Home > Complaints > BOOKING AMOUNT NOT REFUND

GOROOMGO PAYAL MALL ROAD NAINITAL - BOOKING AMOUNT NOT REFUND

UMESH PRASAD filed complaint against GOROOMGO PAYAL MALL ROAD NAINITAL on Dec 26, 2023

I HAVE BOOK * ROOM IN GOROOMGO PAYAL MALL ROAD NAINITAL ON **TH DECEMBER **** IN FREE CANCELLATION CHARGES. AND AFTER RECEIVED CALL FROM GOROOMGO PAYAL MALL ROAD NAINITAL CUSTMER SERVICE PERSON FOR MAKE ADVANCE PAYMENT OF MINIMUM BOOKING AMOUNT ₹ *,***/- OF GOROOMGO PAYAL MALL ROAD NAINITAL FOR CONFIRM BOOKING. I HAVE PAY THE SAME AMOUNT AS PER ENCLOSED PAYMENT RECEIVED. NOT IN SUDENDLY SOME MIS-HAPPYING WITH US, I CANCEL OUR BOOKING ON **TH DECENBER ****. AND CALL TO GOROOMGO PAYAL MALL ROAD NAINITAL FOR REFUND OUR BOOKING AMOUNT. HE TAKE CALL AND CONFIRM OUR BOOKING AMOUNT REFUND WITHIN * DAYS. STILL I AM CALLING WITHIN * DAYS FOR REFUND OUR AMOUNT BUT NO BODY CAN PICK MY CALL OR GIVEN ANY ANSWER REGARDING OUR PAYMENT. ITS NOT RIGHT WAY. ITS MISTAKE BY ME FOR BOOK OUR HOTEL THROUGH BOOKING.COM. I CANT BOOK ANY THINGH TROUGH BOOKING.COM IN FUTURE. I WANT TO REFUND OUR AMOUNT.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

GOROOMGO PAYAL MALL ROAD NAINITAL

1

Total Complaints

0

Total Resolved

0.00%

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