Mikhy cakes - Birthday cake not delivered after accepting order

Almost ruined my son's *st birthday!!!
Dear Sir,
I would like to bring your kind attention to an unfortunate incident that happened to me ,thnks to Mikhy Cakes.
Twas our son's birthday on July *th and we've ordered a * kg customised cake and the function was at * ** pm...they promised to deliver the cake by * ** and we have reminded them several times in the last * days and they promised to deliver.
And by * ** pm a guy came in a swigggy uniform on a two wheeler with the cake destroyed (imagine our condition with about *** guests invited for our child's first birthday at Ashoka Inn).I contacted the owner and they kept on saying " we dint do it on purpose ,we will buy another cake from bakery"...I was like " Seriously...that's what you have to say ** mins prior to a function about a cake you got the order a week back".
If it wasn't for my brother and brother in law who rushed out into the rain and bought a cake from Mango bakers,we could commence the function at * pm...Imagine our state if it was after * ** and all bakeries would have been closed by then...
So I recommend to all ...never trust these guys if it's a special function...or always have a backup ready if your dealing with them....and still if you want to go ahead with them...."let the Lord be with u"...