Zepto - Bill Invoice Not received

Sagar filed complaint against Zepto on Jan 7, 2026

I am writing to request the official tax invoice for my purchase of boAt Airdopes *** Pro.
The product has stopped working, and I need the bill to claim the warranty at the boAt service center. However, I am unable to find this order in my Order History on the Zepto app, which seems to be a technical error.
Since I don't have the Order ID due to this glitch, I am providing the transaction details below for you to track the order:
Product Name: boAt Airdopes *** Pro
Transaction ID: RjzLdWDTQT**CL
Registered Mobile Number: **********
Approximate Date of Purchase: **/**/**
I have already raised a complaint in the app, but I haven't received the invoice yet. Please share the PDF copy of the invoice on this email address urgently so I can proceed with the warranty claim.
Looking forward to a quick resolution.

Nch Greviance Number
*******

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Zepto

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