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Subway - Bill fraud

Triptdeep singh chhabra filed complaint against Subway on Aug 21, 2025

Dear Support Team,
I am writing to report a discrepancy in the bill I received at your Subway branch located at MC Donald complex, village heeran, Chandigarh ludhiana road, ****** ludhiana, Punjab. On [**/**/****], I purchased the following items:

- * Tandoori Chicken Tikka Sub Footlong **cm
- * Cheese Slices (add-on)
- * Cheese Toastie
- * diet coke
- * Thums Up


According to the prices listed in the store, the cheese slices are priced at ₹** INR each, so for two slices, the charge should have been ₹** INR. However, I was charged ₹*** INR for the cheese slices. Additionally, the cheese toastie is priced at ₹** INR, but I was charged ₹*** INR. Its mentioned in bill that * cheese tostie + Dip, but i was not given any dip. And its first time at this store i heard that there is a dip also coming along veg toastie. Weird!

With taxes, I was charged ₹** INR extra.

I have attached a copy of my receipt for your reference. I would appreciate it if you could investigate this matter.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Subway

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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