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Bharatpe - Bharatpe gold fraud

Kuldeep sharma filed complaint against Bharatpe on Jan 1, 2022

I sold my digitalgold balance due to some emergency from my bharatpe account on ** december **** which i purchased every month in year **** my bharatpe account. But still my sold amount Rs. *****.** not transfered in my bank account. I called several call on bharatpe helpdesk but they said sorry for delay and please wait. I waiting last *days but now resolution peovided by bharatpe. If i taken loan from bharat pe and incase i fail emi payment on due date they will charge penalty from me. Now is there any law consumer take penalty from. Bharat pe

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Bharatpe

37

Total Complaints

19

Total Resolved

51.35%

Consumer Satisfaction

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